FAQ's
How long will it take to receive my order?
All of our mirrors are handcrafted & made to order. Therefore it can take between 6-8 weeks for you mirror to be produced & shipped.
How can I arrange a refund?
Due to the bespoke, made to order nature of our mirrors we only offer refunds on the rare occassion that the mirror is damaged or faulty. We offer refundable samples across all our mirrors to help you choose the perfect aethetic for your home.
Where do you ship?
We offer free UK mainland delivery across all standard orders. We can work with international couriers to fulfil orders from abroad, however such orders will incur additional cost that we will not be responsible for.
Can I change the colour, style or finish of your mirrors?
Yes, all of our mirrors are fully customisable. Please contact us to arrange a custom order.
Can I order a sample?
Yes, we offer samples of all of our mirrors that include samples of glass and frame. Each sample costs £25, and we will refund up to £75 worth of samples per mirror ordered.
Will you install my mirror?
Unfortunately we do not offer installation services. All standard orders will be delivered via specialist courier, and include wall mounting brackets and a detailed installation guide.
Do you offer trade discounts/services?
Yes, our team can work with you to offer bespoke services to manage specific requests, larger orders or customisations based on project specifications. Please call or email us to find out more.
Do your prices change?
Occcassionally we may need to alter the prices of our frames based on the cost of production - we reserve the right to make such changes, but will always honour the original prices of any order.